PlayStation 5 misplaced shipment FedEx Christmas

JON: YOU’RE RIGHT, BRIT.TA LAST MONTH IT WAS JEAN KIRKLAND’S CRYSTAL GIFT WHICH FEDEX DELIVERED FOUR DAYS AFTER CHRISTMAS. THIS TIME IT WAS THE HIGYHL SOUGHT AFTER PLAYSTATION 5. EXCEPT IN THIS CASE THE SHIPMENT NEVER ARRID.VE SINCE ITS NOVEMBER 2020 RELEASE, THE PLAYSTATION 5 VIDEO GAME CONSOLE HAS BEEN HARD TO COME .ONSOLE HAS BEEN HARD TO COME SO LAST FALL, NOEL MCKNIG FHTELT LUCKY SHE WAS ABLE TO ORDER ONE THROUGH WALMART FOR A CHRISTMAS GIFT. >> THIS IS THE CHRISTMAS PRESENT. N:JO THEN, AFTER DROPPING OVER $500, HER PRICEY PRESENT SHIPPED ON DECEMBER 9. TBYHE 11, HER TRACKING RECOSRD SHOW IT HAD ARRIVED IN BESSER. ON THE 18, A FULL WEEK LATER IT WAS PLACED ON FEDEX VEHICLE FOR DELIVERY. BUT THE DRIVER CLAIMED CUSTOMER NOT AVAILABLE. THE SAME THING HAPPENED AGAIN THE NEXT D.AY EVEN THOUGH MCKNIGHT INSISTS SHE TOOK OFF WORK TO MAKE SURE SHE WAS HOME TO SIGN FOR THE PRECIOUS PACKAGE >> WHAT I CANNOT UNDERSTAND IS THE DISHONESTY TTHA WAS PUT INTO THE TRACKING SYSTEM THAT THEY ATTEMPTED TO DELIVER WHEN THEY DID NOT. I WAS THERE. JON: THAT PROMPTED MCKNIGHT TO CALL FEDEX. AND TELL THEM TO HOLD HER PS5 AT THEIR IRONDALE DISTRIBUTION CENTER. WHEN SHE SHOWED UP THEY BROUGHT OUT A SMALLER BOX WEIGHING ABOUT ONE POUND. INSTEAD OF THE 16.4 POUND PACKAGWEE IGHT LISTED ON THE ORIGINAL OERRD >> THIS IS NOT MY PACKAGE. I’M INGOG TO OPEN IT RIGHT IN FRONT OF THE PEOPLE THAT ARE IN THIS BUILDING SO I WILL HAVE WITNESSES. AND THAT IS WHAT I DID. JON: AND WHAT SHE FOUND INSIDE THE BOX. LABELED WITH HER PS5 TRAINCK NUMBER WAS A BOTTLE OF COOL WATER COLOGNE THAT SHE CLAIMED SHE DID NOT ORR.DE MCKNIGHT RUSEFED THE PACKAGE. AND ULTIMATELY RECEIVED A REFUND FROM WALMART >> IT ALMOST SOUNDS LIKE THE GRINCH STORY. >> AND I DON’T FEEL LIKE I AM ALONE HERE. >> UNFORTUNATELY, SHE IS NOT ALONE. BASED ON A LITTLBIE OF RESEARCH, WE FIND OTHER STORIES FROM ACROSS THE COUNTRY. FROM JACKSONSVILLE, FLORIDA, ALL THE WAY UP THE EAST COAST. IN PHILADELPHIA, THE NBC STATION TALKED TO A FIRST RESPONDER FRUSTRATED ABOUT HIS MISPLACED PS >> YOU ARE HEARING THE SAME STORY SIMILAR TO MINE. IN DIFFERENT PARTS OF THE COUNTRY. JON: LIKE IN CHICAGO WHERE RYAN BRAZIL’S CONSOLE NEVER ARRID.VE >> WHAT I THINK IS HAPPENING IS IT IS GETNGTI TO A SPECIFIC MILES LOCATION AND THEY ARE NOT EVEN THEM ON TRUCKS. I TNK THIHEY ARE STOCKPILING THEM. >> WE AED FEDEX. A SPOKESPERSON REPLIED BY SAYING SHIPMENT SECURITY IS A TOP PRIORITY AND THAT WE KETA SERIOUSLY ANY ALLEGATIONS OF THIS NATURE AND WORK WITH INVOLVED PARTIES TO INVESTIGATE CLAIMS. WHERE DO YOU THINK YOU ARE PS5 IS NOW? >> NOW? I THINK IT IS IN SOMEONE’S LIVING ROOM BEING PLAYED. N:JO ULTIMATELY MCNIGHT DID NDFI A REPLACEMENT CONSOLE THROUGH ANOTHER VENDOR. IT ARRIVED IN PLENTY OF TIME FOR CHRISTS. THE FEDEX SPOKESPERSON SAID THEY ALWAYS URGE CUSTOMERS TO REACH OUT TO THEM TO RESVEOL MCKNIGHT TOLD ME SHE DID TT.HA BUT THE COMPANY NEVE

WVTM 13 Investigates: Argo woman claims FedEx lost PS5 gift

Woman claims FedEx swapped PS5 for cologne

Updated: 6:59 PM CST Jan 31, 2022

An Argo, Alabama woman claims that FedEx lost the PlayStation 5 gaming console she ordered as a Christmas gift. Instead, they tried to give a box containing a bottle of cologne in a box labeled with her PS5 shipping label. Watch WVTM 13 Investigates in the video above.

ARGO, Ala. —

An Argo, Alabama woman claims that FedEx lost the PlayStation 5 gaming console she ordered as a Christmas gift. Instead, they tried to give a box containing a bottle of cologne in a box labeled with her PS5 shipping label. Watch WVTM 13 Investigates in the video above.