Josh Goldman/CNET
Xbox Live’s online platform for console gamers suffered a major outage Thursday afternoon, with gamers worldwide taking to Twitter to report troubles logging in.
“We are aware that users may not be able to sign-in to Xbox Live at this time,” the company’s support account tweeted Thursday afternoon. “Our teams are currently investigating to fix this issue.”
Users may also be experiencing issues with purchasing content and party chat too, Xbox Support tweeted later Thursday.
“We will update here and on http://xbox.com/status when we have more information to share,” the company added on Twitter.
Users should once again be able to sign-in, complete purchases and join chat sessions. Thank you for your patience and as always, we’re listening. https://t.co/d8rSxOsgNk
— Xbox Support (@XboxSupport) February 26, 2021
The outage appears to have started shortly after noon PT on Thursday, and was still unresolved into the evening. Around 6:30pm PT, Xbox Support tweeted that users should once again be able to sign-in, complete purchases and join chat sessions, with the platform’s status page listing all online functions as up and running as of Friday morning.
It’s not the first Xbox outage in recent memory — the platform hit a difficult patch in 2020, with multiple outages as gamers flocked onto the platform for pandemic-borne entertainment.
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